Shipping & Terms

Please note due to the disruction caused by Covid-19, some deliveries are taking longer than expected. Shipments to USA, Canada, France, and the Netherlands are taking much longer than usual.



Payment

We accept Card payments only. All transactions are in GBP.


Shipping

We aim to dispatch goods in 1-2 working days after the confirmation of your purchase.


UK Shipping is via Royal Mail 'Signed-for 1st Class' or Fedex
EU/Norway/Switzerland Shipping is via DPD or 'Royal Mail International Tracked and Signed'
Other countries Shipping is via Fedex (i.e US/Canada/Australia/Japan)

Important information for customers from outside EU countries

If your order is to be delivered outside the European Union, it may incur import duty and local sales tax, which you will need to pay on receipt of the shipment.
These additional charges for customs clearance etc must be paid for by you. These rules vary by country, you should contact your local customs office for further information.


Returns & exchanges

If you wish to return the goods you may send them back for a full refund, less shipping costs.
Only unopened and unused items will be accepted for refund.
Goods must be returned within 14 days of dispatch.

We cannot refund used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage.
When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.